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What we stand behind

Response

A two-hour response to every enquiry during business hours, and on-site attendance within 24–48 hours for standard jobs. If we can't meet it, we tell you before you commit.

Our service standardEvery client, every job

Invoicing

Correct, itemised invoicing within 24 hours of completion — with the right line-item codes for NDIS and aged care claims, so you're not sending work back to be re-issued.

Our service standardNDIS, aged care and PM clients

Communication

Automated SMS updates through ServiceM8 at booking, on the way and on completion, and a single point of contact for multi-trade jobs — so you're not chasing us for status.

Our service standardCoordinators and property managers

Who attends

Police-checked, WWCC-cleared team members, and the same familiar faces returning to a participant's home wherever we can arrange it.

Our service standardNDIS and aged care work

Cover

$5M public liability insurance, ABN 89 940 216 052, and 15 years of combined trade experience behind every job. Certificates available on request before you refer.

VerifiableAsk us and we'll send them

Scope

We quote what we can genuinely deliver. We don't take on gardening or cleaning, and we say so up front rather than subcontracting work we can't stand behind.

Our service standardEvery enquiry

$5M insuredPublic liability insurance
Police checkedAll team members
WWCCWorking With Children Check
NDIS registrationIn progress — Groups 0111 & 0120
15 yearsTrade experience

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admin@presencepm.com.au